Privacy Policy
Last updated: January 2026
ROMetrics (“ROMetrics,” “we,” “our,” or “us”) is operated by Kington Digital Systems LLC. We are committed to protecting your privacy and being transparent about how information is collected and used.
Information We Collect
Information you provide:
- Email address (when contacting support or administration)
- Account identifiers, if applicable
- Messages or inquiries you send to us
Automatically collected information:
- Device type, operating system, and app version
- Basic usage data (feature interactions, session activity)
- Error logs and crash reports
We do not knowingly collect sensitive personal data unless explicitly required for a feature and clearly disclosed.
How We Use Information
We use information to:
- Provide and improve app functionality
- Respond to support or administrative inquiries
- Monitor performance, stability, and security
- Comply with legal and regulatory obligations
We do not sell personal information.
Data Sharing
We may share limited information only with:
- Service providers that support app functionality (e.g., hosting, analytics)
- Legal authorities if required by law
All third parties are required to protect your data and use it only for authorized purposes.
Data Retention
We retain information only as long as necessary to provide services and meet legal or operational requirements. Data is securely deleted or anonymized when no longer needed.
Security
We implement reasonable technical and organizational safeguards to protect information from unauthorized access, loss, or misuse. However, no system can be guaranteed to be 100% secure.
Children’s Privacy
ROMetrics is not intended for children under the age of 13. We do not knowingly collect personal information from children.
Google User Data
When you sign in with Google, ROMetrics accesses your email address and basic profile information (name and profile picture).
This data is used exclusively to:
- Create and manage your secure personal account
- Sync your Range of Motion (ROM) measurements across devices
- Personalize your training progress reports
We do not use Google user data for marketing or share it with third-party "data brokers."
Your Choices
You may request access, correction, or deletion of your information, or opt out of non-essential communications by contacting us.
Contact Us
Administrative inquiries: admin@rometrics.app
Technical support: support@rometrics.app
Phone: (216) 282-3913
Policy Updates
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.